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WHIR Webinars

WHIR Webinars Series addresses a topic or issue each month, in the form of a panel discussion of relevant key players in the industry, moderated by WHIR editor Liam Eagle.

We intersperse our own panels with Sponsor Webinars that are of topics of interest to our readers and available to companies who wish to partner with us on their own Webinar presentation. Contact us to learn more.

Upcoming Webinars

DNS for Hosting Companies -- Ensuring Zero Downtime featuring the inventor of DNS, Dr. Paul Mockapetris - register now
Date: 2010-09-09
Description:

Black Friday is around the corner.  Are you prepared to handle the onslaught? 

If your DNS breaks, then your web presence, and therefore your business will come to a halt. Internet-based (DDoS) attacks and other malicious behavior are on the rise and have resulted in significant DNS outages. Your customers’ web presence ultimately relies on your DNS. 

For hosting companies, having the best DNS is absolutely critical, especially during the busy online holiday season. The risks are significant:  Revenue loss due to customer refunds or credits, loss of current and future customers, and bad publicity for your brand. 

Please join us for a discussion on how to mitigate these risks and ensure zero downtime for hosting companies and their customers. The webinar will also explain the steps you must consider when selecting the best DNS for your network.

Panelists: Paul Mockapetris, Inventor of DNS and Nominum Chairman & Paul Evenson, VP of Network Operations
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Nominum
Register: Click here to register for this Webinar.
The VPS landscape, an avenue to profit from the cloud - register now
Date: 2010-09-21
Description:

Learn about the current state of the VPS market, the offerings and the options expected by customers around the world.  Turn this insight into actions and see how Parallels equips hosting providers of all sizes to maximize their profits from the cloud. After watching this webinar you’ll understand how Parallels enables you to offer new services, enhance existing services and reduce your costs with the Parallels Virtuozzo Containers, the premium virtualization solution for hosting providers.

Panelists: David Abramowski, Senior Director Virtual Infrastructure Marketing at Parallels
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Parallels
Register: Click here to register for this Webinar.

Archived Webinars

Getting Customer Support Right: Choosing the best model for your hosting business
Date: 2010-08-26
Description:

Customer support is one of your key capabilities as a hosting reseller – but what’s the right approach? How do you staff up to handle phone, chat, and email contacts? Should you choose an outsourced model? How do you choose the right technology and staffing partners to ensure that your customers have a great experience?

The Planet’s GM of Dedicated Hosting, Todd Mitchell, will talk about the support options available to hosting resellers, and how to choose the right approach for your business. You’ll learn about the support options available to hosting resellers, how to choose the approach that fits your business model, and deliver customer support that helps you get and retain customers.

Panelists: Todd Mitchell, GM of Dedicated Hosting
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: The Planet
Watch: Click here to watch this Webinar.
Expanding your hosting business with Cloud Servers
Date: 2010-07-27
Description:

Cloud technologies and virtualization are shaking the hosting landscape. With so many companies attaching the cloud moniker to their products and services, the industry is rife with questions and confusion across the board. Are they right for your customers? How does performance compare to familiar dedicated servers? What are the tradeoffs? What’s the actual cost? Join Liam Eagle as he discusses how The Planet’s new Server Cloud adds options to your hosting business. Hear firsthand about what you should consider from a performance, pricing and use-model as you add to your portfolio. He will review cloud options with experts from The Planet, including Todd Mitchell – general manager for the company’s dedicated hosting and advanced services business – and Carl Meadows, senior product manager for cloud services.

Panelists: Todd Mitchell, General Manager of Dedicated Hosting and Advanced Services at The Planet, Carl Meadows, Senior Product Manager for Cloud Services
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: The Planet
Watch: Click here to watch this Webinar.
Protecting your DNS: Avoid single points of failure and ensure 100% up-time of your service
Date: 2010-07-13
Description:

Threats against the Internet's domain name system (DNS) are increasing as Internet growth expands exponentially around the globe. Today, DDoS attacks can be levied against your organization for as little as the cost of an iPhone. All organizations, whether big or small, face the risk of being the target of an attack motivated by money, reputation damage or simply just for sport. Cloud service and hosting providers face a particular challenge of ensuring the resiliency and availability of their services, which depend entirely on the DNS.

Join Afilias, one of the world's leading providers of domain name registry and managed DNS services, for an overview of the types of attacks to guard your DNS system against. Learn how the "5 Dimensions of Diversity" can help you build a more resilient DNS system to ensure that your service can withstand DNS attacks and keep your customers happy with a highly available service.

Panelists: John Kane, Vice President of Corporate Services for Afilias
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Afilias
Watch: Click here to watch this Webinar.
Getting more customers for your hosting business
Date: 2010-06-24
Description:

One of the biggest challenges facing growing hosting businesses is how to continue on a profitable trajectory. So many new opportunities exist to find new customers, but the issue remains which ones work best and which can you afford. Is it local activities? Social media?

Join two of The Planet's leading experts as they explain how their company maneuvers these muddy waters. Todd Mitchell -- general manager for the company's dedicated hosting and advanced services business and former President and COO of Site5 - and The Planet Marketing Manager John Whiteside join Liam Eagle in an insightful discussion offering their perspectives on the best paths companies can take to grow profitably.

Panelists: Todd Mitchell, former President & Chief Operating Officer of Site5 and GM of Dedicated Hosting and Global Services at The Planet; John Whiteside, Marketing Manager at The Planet.
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: the Planet
Watch: Click here to watch this Webinar.
Developing your hosting business model: Planning for growth and success
Date: 2010-05-19
Description:

Todd Mitchell, former President & Chief Operating Officer of Site5 and GM of Dedicated Hosting and Global Services of The Planet will discuss with Liam Eagle of Web Host Industry Review, the evolving business fundamentals of the web hosting industry, including reviewing the core business and pricing models today. This program will be ideal for new entrepreneurs entering the market and established players looking at increasing their profitability and growth.

Panelists: Todd Mitchell, former President & Chief Operating Officer of Site5 and GM of Dedicated Hosting and Global Services at The Planet
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: The Planet
Watch: Click here to watch this Webinar.
Web Application Security - Secure Your Business
Date: 2010-05-05
Description:

Your customers demand a secure hosting environment. You strive to deliver just that. But the one variable you cannot control is the code in your customers' applications. Hacking attacks that target Web applications exploit this fact, creating an emerging need for hosting providers to offer Web application security. This panel discussion will explore how offering Web application security as a service meets customer demand and creates additional benefits for hosting providers.

Panelists: Andy Mahler, Vice President Business Development at Applicure; Brian Raboin, Vice President of Operations at Hosting.com, and; Stacy Griggs, Vice President of Sales at MaximumASP
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: AppliCure
Watch: Click here to watch this Webinar.
How to Profit from Selling Hosted Cloud Services - Exchange, SharePoint, AS/AV & Blackberry
Date: 2010-04-08
Description:

Attend this webinar to gain insights into how leading service providers around the globe are profiting from the cloud by offering in-demand services. You will learn about best practices using automation, promotions and offering new services. This webinar is targeted at fast growing service providers that would benefit from a complete service delivery solution.

Panelists: Stelio D'Alo, Sr. Director Product Marketing, Parallels Automation & Brian Shellabarger, Chief Architect SaaS, Parallels Automation
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Parallels
Watch: Click here to watch this Webinar.
Selling Cloud Services To Small Businesses
Date: 2010-03-10
Description:

Small Businesses represent a huge market and the biggest consumer of cloud and hosting services. In this session, learn how you create offerings that meet their specific needs and how Parallels can enable your business models. By automating your systems and providing convenient and useful products, you can increase your profitability and reduce churn while driving costs out of your business. Get the complete view of how Parallels will help you do this.

Panelists: Jon McCarrick, Senior Product Marketing Manager, Parallels Panel Products
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Parallels
Watch: Click here to watch this Webinar.
PCI/DSS Compliance in the hosting industry
Date: 2010-02-16
Description:

The PCI Security Council has set a compliance deadline of July 2010 for everyone who processes or handles payment information online. That can include web hosting companies who provide customers with ecommerce services. But it can also include web hosting companies who accept their customers' payments online. We invite a panel of payment application developers and hosting providers to answer pressing questions about compliance. What is required of hosting providers? What criteria are most difficult to achieve? What should resellers be concerned about? Are there problems with virtualization and compliance? Where is there confusion and room for interpretation?

Panelists: Rick Wilson, Executive Vice President of Miva Merchant; Craig Fox, Founder / VP of Product Development, Pinnacle Cart; Stacy Griggs, Vice President of Sales, MaximumASP
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: Fusepoint
Watch: Click here to watch this Webinar.
A Webinar with VMOps
Date: 2010-01-21
Description:

Join cloud platform provider VMOps to learn how you can integrate cloud computing with your existing business. This webinar will include a hands-on demonstration of how to implement an elastic computing cloud, as well as a case study from Jason Baker, CTO of VISI on how they implemented their new Reliacloud service by leveraging the VMOps platform.

Panelists: Shannon Williams, VP Business Development at VMOps; Jason Baker, CTO of VISI
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: VMOps
Watch: Click here to watch this Webinar.
Selling your Web Hosting Company
Date: 2009-12-17
Description:

Experts on hosting acquisitions offer opinions on selling your small shared hosting business. How small is too small to be considered? Does it depend on the buyer? Who are the buyers? What are the reasonable multiples to expect? What do I have to do to clean up my business first to improve my valuation? What is the first step?

Panelists: Eric Furlow, Furlow Consulting; Frank Stiff, Cheval Capital; David Snead, Attorney, W. David Snead, P.C.
Moderator: Liam Eagle, Web Host Industry Review
Watch: Click here to watch this Webinar.
How The Planet and Proofpoint Accelerated Growth in Europe by Outsourcing Data Center Requirements to a European Specialist
Date: 2009-11-18
Description:

The Planet and Proofpoint both made a strategic decision to focus on serving international markets since an increasingly significant percentage of their business was being generated from customers outside of North America. Our panel shared their thoughts on the role data centers play in overseas expansion.

Panelists: Will Charnock, Vice President of Technology at The Planet; Alexei Rodriguez, Senior Director of Operations and IT at Proofpoint; and Rob Coupland, COO of TelecityGroup
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: TelecityGroup
Watch: Click here to watch this Webinar.
Traffic Management in the Cloud - Changing the Economics of Internet Infrastructure Optimization
Date: 2009-11-10
Description:

Learn how a Cloud based, Traffic Management Service can optimize your Internet infrastructure without further investment in expensive network equipment.

Panelists: James Willett and Warren Howells of UltraDNS, a Neustar service
Moderator: Liam Eagle, Web Host Industry Review
Sponsor: UltraDNS
Watch: Click here to watch this Webinar.